CONTACT US
We're Here to Help
At Galib Shop, we believe that excellent customer service is just as important as offering quality products.
Whether you have a question about a product, need assistance with an order, want to learn more about our policies, or simply need general support, our team is always happy to assist you.
We strive to respond promptly, communicate clearly, and provide practical solutions whenever possible.
You may also contact us using our online contact form.
Customer Support
Our support team can assist you with:
Product Information
Order Status
Shipping Questions
Returns & Refunds
Payment Assistance
Account Support
Business Inquiries
General Questions
Before contacting us, you may also find the answer in our:
Business Information
Business Name
Galib Shop
Business Type
Multi-Category E-commerce Store
Business Location
Bogura, Bangladesh
Contact Information
Customer Support Email
Phone / WhatsApp
+880 1859-979797
Business Hours
Monday – Sunday
09:00 AM – 10:00 PM (UTC+6)
Although our official support hours are listed above, customers may submit inquiries at any time using email or our contact form. We will respond as soon as reasonably possible during business hours.
Business Inquiries
For partnership opportunities, supplier discussions, wholesale inquiries, media requests, or other business-related matters, please contact us using our support email with a clear subject line so we can direct your inquiry to the appropriate team.
Response Time
We aim to respond to most customer inquiries within 1–2 business days.
Response times may vary during weekends, public holidays, or periods of unusually high inquiry volume.
Before Contacting Us
For faster assistance, please include:
Your Full Name
Order Number (if applicable)
Email Address used for the order
A clear description of your question or issue
Photos or screenshots (if relevant)
Providing complete information helps us resolve your request more efficiently.
Customer Satisfaction
Customer satisfaction is one of our highest priorities.
We continuously work to improve our products, services, and support experience based on customer feedback.
Every inquiry is important to us, and we appreciate the opportunity to assist you.
Explore More
You may also find helpful information on the following pages:
Last Updated
July 2026
Galib Shop Team
Quality You Can Trust.
Trusted Products. Honest Service. Lasting Value.