Shipping Policy
SHIPPING POLICY
Effective Date: 15/07/2026
Thank you for shopping with Galib Shop.
Our goal is to provide a smooth, transparent, and reliable shipping experience for customers in Bangladesh and selected international markets.
This Shipping Policy explains how orders are processed, shipped, and delivered, along with important information regarding shipping times, tracking, and customer responsibilities.
Markets We Serve
Galib Shop currently serves:
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Customers within Bangladesh through our Bangladesh Market.
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Customers in selected international countries through our International Market.
Product availability and shipping destinations may vary depending on the product, fulfillment partner, supplier availability, and local shipping restrictions.
Order Processing
Orders are processed after successful payment authorization.
Processing time may vary depending on:
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Product type
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Production requirements (for made-to-order items)
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Inventory availability
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Supplier processing time
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Order volume
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Public holidays
Orders are generally processed within 1–5 business days, although some products may require additional processing time. If significant delays occur, we will make reasonable efforts to notify affected customers.
Made-to-Order Products
Some products available on Galib Shop are produced only after an order is placed.
These items require additional production time before shipment.
Made-to-order products help reduce unnecessary waste and support a more efficient fulfillment process.
As a result, production time is separate from shipping time.
Shipping Methods
Shipping methods are selected based on:
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Customer location
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Product type
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Fulfillment partner
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Shipping destination
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Carrier availability
We work with trusted fulfillment and shipping partners to deliver orders as efficiently as possible.
The shipping carrier used for your order may vary depending on these factors.
Estimated Delivery Times
Estimated delivery times begin after order processing has been completed.
Typical delivery estimates are:
Bangladesh
Approximately 2–7 business days, depending on location and courier availability.
International Orders
Approximately 5–20 business days, depending on destination country, customs procedures, shipping carrier, and local delivery conditions.
These timeframes are estimates only and are not guaranteed.
Shipping Costs
Shipping charges are calculated during checkout.
Shipping costs may vary depending on:
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Destination
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Product size
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Product weight
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Shipping method
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Number of items
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Fulfillment location
Any applicable shipping fees will be displayed before payment is completed.
Order Tracking
When tracking is available, customers will receive shipment tracking information after the order has been dispatched.
Tracking updates are provided by the shipping carrier and may take some time to appear after shipment.
Customers can also contact us if they need assistance tracking an order.
Customs, Duties & Import Taxes
For international orders, customs duties, import taxes, value-added tax (VAT), brokerage fees, or other government-imposed charges may apply depending on the destination country.
Unless otherwise stated during checkout, these charges are the responsibility of the customer and are determined by the customs authorities of the destination country.
Galib Shop has no control over these charges and cannot predict their amount.
Customers are encouraged to check their local customs regulations before placing an international order.
Delivery Delays
While we work closely with our fulfillment and shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:
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Customs inspections
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Severe weather conditions
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Public holidays
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Transportation disruptions
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Carrier delays
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High seasonal order volumes
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Government restrictions
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Force majeure events
Estimated delivery dates are provided as a guide only and should not be interpreted as guaranteed delivery dates.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at the time of purchase.
Incorrect, incomplete, or outdated shipping details may result in:
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Delivery delays
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Additional shipping charges
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Returned packages
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Failed deliveries
If you notice an error in your shipping information after placing an order, please contact us as soon as possible.
Please note that address changes may not be possible once an order has entered production or shipment.
Failed Delivery Attempts
If a delivery cannot be completed because:
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The recipient is unavailable,
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The shipping address is incorrect,
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The package is refused,
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Customs clearance requirements are not completed, or
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The package remains unclaimed,
the shipment may be returned, disposed of, or subject to additional fees depending on the carrier's policies.
Where possible, we will work with the customer to determine an appropriate solution.
Lost, Damaged or Missing Packages
If your package arrives damaged, appears to be lost in transit, or if items are missing from your shipment, please contact us promptly.
To help us investigate the issue efficiently, please provide:
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Your Order Number
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Photos of the package and product (if applicable)
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A description of the issue
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Any relevant shipping information
Each case will be reviewed individually in coordination with the applicable fulfillment or shipping partner.
Any available resolution will be provided in accordance with our policies and the circumstances of the shipment.
Split Shipments
Orders containing multiple products may occasionally be shipped separately.
This may occur because:
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Products are fulfilled from different locations.
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Certain items require additional production time.
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Inventory is managed by different fulfillment partners.
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Shipping methods vary by product or destination.
Customers will not be charged additional shipping fees for split shipments unless this is clearly communicated before checkout.
Customer Responsibilities
By placing an order, customers agree to:
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Provide accurate shipping information.
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Monitor shipment tracking (where available).
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Cooperate with customs authorities when required.
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Pay any applicable import duties or taxes unless otherwise stated.
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Contact us promptly if any shipping issue arises.
Shipping Restrictions
Certain products may not be available for shipment to every country or region due to:
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Legal restrictions
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Carrier limitations
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Supplier restrictions
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Product-specific regulations
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Sanctions or export controls
If we are unable to ship a product to your selected destination, we will notify you and, where appropriate, arrange a suitable resolution in accordance with our applicable policies.
Contact Us
If you have any questions regarding shipping, delivery, or tracking, our support team will be happy to assist you.
Business Name
Galib Shop
Business Location
Bogura, Bangladesh
Support Email
galibshop97@gmail.com
Phone / WhatsApp
+880 1859-979797
Business Hours
Monday – Sunday
09:00 AM – 10:00 PM (Bangladesh Standard Time – UTC+6)
Related Pages
For additional information, please visit:
Shop with Confidence
At Galib Shop, we are committed to providing a transparent and dependable shipping experience.
We continuously work with trusted fulfillment and logistics partners to process, pack, and deliver orders as efficiently as possible while keeping customers informed throughout the shipping process.
Need Assistance?
Have questions about shipping before placing your order?
Our customer support team is ready to help.
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Last Updated
July 2026
Galib Shop Team
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