TERMS & CONDITIONS

Effective Date: 15/07/2026

Welcome to Galib Shop.

These Terms & Conditions ("Terms") govern your access to and use of the Galib Shop website, including all products, services, features, and content made available through our online store.

By accessing our website, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue the use of our website.

Our Agreement with You

These Terms establish a legal agreement between you ("Customer", "User", or "You") and Galib Shop ("Galib Shop", "We", "Us", or "Our").

They are designed to create a fair, transparent, and secure shopping environment for everyone using our website.

These Terms should be read together with our:

Privacy Policy

Shipping Policy

Return & Refund Policy

Payment Policy

Cookie Policy

Eligibility to Use Our Website

By using Galib Shop, you confirm that:

You have the legal capacity to enter into a binding agreement under the laws applicable to you.

The information you provide is accurate, complete, and up to date.

You will use our website only for lawful purposes.

You will not misuse our website, services, or systems.

If you create an account on behalf of a business or organization, you represent that you have the authority to act on its behalf.

Website Availability

We strive to keep our website available and functioning efficiently.

However, access may occasionally be interrupted due to:

Scheduled maintenance

Technical updates

Security improvements

Internet service interruptions

Events beyond our reasonable control

We do not guarantee uninterrupted or error-free access at all times, but we work to restore normal service as quickly as reasonably possible.

Products & Product Information

Galib Shop offers products across multiple categories for customers in Bangladesh and selected international markets.

We make every reasonable effort to ensure that product descriptions, specifications, images, availability, and pricing are presented as accurately as possible.

However:

Product colors may vary depending on screen settings and device displays.

Product images are provided for illustrative purposes and may differ slightly from the final delivered item.

Product availability may change without prior notice.

Certain products may only be available in selected countries or regions.

Minor differences that do not affect the intended use or essential characteristics of a product shall not automatically be considered defects.

Product Availability

Product availability depends on several factors, including inventory, supplier availability, fulfillment capacity, and regional restrictions.

We reserve the right to:

Update product information.

Modify product specifications.

Limit available quantities.

Discontinue products without prior notice.

Such changes are made to maintain the quality and reliability of our services.

Orders & Order Acceptance

Placing an order on Galib Shop constitutes an offer to purchase the selected products. All orders are subject to review and acceptance.

After an order is placed, you may receive an order confirmation email acknowledging that we have received your order request. This confirmation does not guarantee acceptance of the order.

We reserve the right to accept, decline, cancel, or limit any order where reasonably necessary, including but not limited to the following situations:

Product unavailability

Pricing or listing errors

Payment authorization issues

Suspected fraud or unauthorized activity

Incomplete or inaccurate customer information

Shipping restrictions

Compliance with applicable laws or regulations

If an order cannot be fulfilled after payment has been received, any eligible refund will be processed in accordance with our Return & Refund Policy.

Pricing & Currency

All prices displayed on Galib Shop are shown in the currency applicable to the customer's selected market.

For international markets, our primary store currency is USD.

For customers shopping within Bangladesh, prices are displayed in BDT (Bangladeshi Taka) through our Bangladesh market.

Prices, promotions, discounts, shipping charges, and taxes (where applicable) may vary depending on the selected market, customer location, supplier, and promotional campaigns.

We reserve the right to correct pricing errors and update prices without prior notice before an order is confirmed.

Taxes & Duties

Depending on the destination country and applicable laws:

Local taxes may apply.

Import duties or customs charges may apply.

Customers are responsible for any customs duties, import taxes, or governmental charges unless expressly stated otherwise during checkout.

Galib Shop has no control over customs procedures or charges imposed by local authorities.

Payment Terms

We offer secure payment methods supported by trusted payment service providers.

Available payment methods may vary depending on the customer's location and market.

Supported payment methods may include:

Credit Cards

Debit Cards

Visa

Mastercard

American Express (where available)

Digital Wallets (where available)

Other approved payment methods supported by our payment partners

All payment transactions are subject to verification, fraud prevention checks, and approval by the relevant payment processor.

For additional information, please review our:

Payment Policy

Order Cancellation

Customers may request cancellation before an order enters production or fulfillment.

Once production, processing, personalization, printing, packaging, or shipment has begun, cancellation may no longer be possible.

Cancellation requests are reviewed individually based on the order status and fulfillment stage.

Customer Accounts

If you create an account with Galib Shop, you are responsible for:

Maintaining the confidentiality of your account credentials.

Keeping your account information accurate and up to date.

Restricting unauthorized access to your account.

Promptly notifying us of any suspected unauthorized use.

You are responsible for activities carried out through your account unless otherwise required by applicable law.

Shipping & Delivery

Shipping times are estimates only and may vary depending on:

Destination country

Carrier performance

Customs clearance

Weather conditions

Public holidays

Supplier processing times

Other factors beyond our reasonable control

Estimated delivery times are not guaranteed unless expressly stated.

For complete information, please visit:

Shipping Policy

Returns & Refunds

Our Return & Refund Policy explains the eligibility requirements, return procedures, refund timelines, and customer responsibilities.

Please review it carefully before making a purchase.

Return & Refund Policy

Intellectual Property

All content available on the Galib Shop website, including but not limited to:

Logos

Brand names

Product descriptions

Graphics

Images

Icons

Website design

Text

Layout

Digital content

is owned by Galib Shop or used under appropriate authorization, unless otherwise stated.

No part of this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission, except where permitted by applicable law.

Acceptable Use

By using Galib Shop, you agree not to:

Violate any applicable laws or regulations.

Attempt unauthorized access to our systems.

Interfere with website functionality or security.

Upload malicious software or harmful code.

Use automated tools to scrape or copy website content without authorization.

Engage in fraudulent, abusive, or deceptive activities.

Misrepresent your identity or provide false information.

We reserve the right to suspend or restrict access where necessary to protect our customers, website, or business operations.

Limitation of Liability

To the fullest extent permitted by applicable law, Galib Shop shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Our liability, where applicable, will be determined in accordance with the governing laws and the specific circumstances of the claim.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of Galib Shop and any mandatory consumer protection laws that apply to the customer's place of residence, where required.

Nothing in these Terms is intended to limit any legal rights that cannot be excluded under applicable law.

Force Majeure

Galib Shop shall not be held responsible for delays or failures in performing its obligations when such delays or failures result from events beyond our reasonable control, including but not limited to:

Natural disasters

Floods

Fires

Earthquakes

Pandemics or public health emergencies

Government actions or legal restrictions

War or civil unrest

Labor disputes

Internet or telecommunications failures

Transportation disruptions

Supplier or carrier interruptions

During such events, we will make reasonable efforts to minimize disruptions and keep customers informed where appropriate.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect:

Changes in our business operations

New products or services

Legal or regulatory requirements

Security improvements

Website functionality updates

Customer experience enhancements

When material changes are made, the updated version will be published on this page with a revised Effective Date.

Your continued use of Galib Shop after the updated Terms become effective constitutes your acceptance of those changes.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court or competent authority, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Policy, Cookie Policy, and any additional policies referenced on our website, constitute the complete agreement between you and Galib Shop regarding your use of our website and services.